Privacy Policy
Effective Date: July 1, 2026
Privacy Policy
Welcome to ReelSpaces. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how ReelSpaces collects, uses, stores, and protects your information when you access our website, create an account, purchase a membership, list a production space, or use any of our services.
By using ReelSpaces, you agree to the practices described in this Privacy Policy.
1) Information We Collect
To provide and improve our services, we may collect different types of information depending on how you use the platform.
Personal Information
When you register an account, purchase a membership, contact us, or submit a listing, we may collect:
- Full name
- Email address
- Phone number
- Company or business name (if applicable)
- Billing information
- Account credentials
- Profile information
Listing Information
If you publish a production space, we may collect:
- Space title
- Space description
- Photos and videos
- Amenities
- Location details
- Pricing information
- Availability
- Production specifications
- Additional listing information you choose to provide
Technical Information
When you visit ReelSpaces, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Session activity
- Referring website
- Date and time of access
2) How We Use Your Information
We use your information to operate, improve, and secure the ReelSpaces platform.
Your information may be used to:
- Create and manage your account
- Process membership purchases
- Publish and manage production space listings
- Facilitate communication between creators and hosts
- Respond to inquiries and support requests
- Improve website functionality and user experience
- Send important account notifications
- Prevent fraud and unauthorized activity
- Analyze platform performance
- Comply with legal obligations
We never sell your personal information to third parties.
3) Memberships and User Accounts
When you purchase a ReelSpaces membership, we collect the information necessary to:
- Activate your membership
- Create and manage your account
- Process payments
- Manage subscriptions
- Track membership status
- Provide access to membership features
Your account information remains under your control, and you may update your profile information at any time.
4) Production Space Listings
Information you choose to publish as part of your production space listing may be publicly visible on ReelSpaces.
This may include:
- Listing title
- Photos
- Videos
- Amenities
- Production details
- Region
- Categories
- Space specifications
- Host profile information
Please ensure that any information you publish is accurate and does not include confidential or sensitive personal information.
5) Communications and Inquiries
When creators contact hosts through ReelSpaces, we process the information necessary to facilitate those communications.
This may include:
- Name
- Email address
- Inquiry message
- Booking details
- Project information
These communications are used solely to support interactions between creators and space owners.
6) Cookies and Tracking Technologies
ReelSpaces uses cookies and similar technologies to:
- Keep users logged in
- Remember preferences
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
- Maintain website security
You may disable cookies through your browser settings, although some features of the website may not function properly.
7) Third-Party Services
ReelSpaces may use trusted third-party providers to operate certain platform features, including:
- Payment processing
- Website analytics
- Email delivery
- Spam protection
- Website hosting
- Security services
These providers receive only the information necessary to perform their services and are required to protect your data.
8) Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no online platform can guarantee absolute security.
9) Data Retention
We retain your information only for as long as necessary to:
- Maintain your account
- Provide our services
- Fulfill legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized where appropriate.
10) Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Request a copy of your data
- Withdraw consent where applicable
- Object to certain processing activities
Requests may be submitted through our Contact page.
11) Children's Privacy
ReelSpaces is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly remove it.
12) Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page along with the revised effective date. Continued use of ReelSpaces after changes become effective constitutes acceptance of the updated Privacy Policy.
13) Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact page.
We’re committed to protecting your privacy and responding to your inquiries as quickly as possible.